Listening tips

In this conversation between Sarah Green and Robert Kaplan, I noticed this extract:

“ of the most powerful tools and assets you have as a leader is listening. Asking a question and then listening. It shows a lot of respect to someone. If I ask them a question and I listen carefully what they say, it’s a very powerful tool that a leader has. And it’s underused.”

Embedded below, you’ll find a presentation with listening tips: